Senior Director, Cell Therapy Hub (Patient Operations)
- locations
- US
- time type
- Full time
- posted on
- Posted 2 Days Ago
- time left to apply
- End Date: July 11, 2025 (8 days left to apply)
- job requisition id
- R-228085
You Will:
Collaborate with internal and external stakeholders to establish the strategy for the AstraZeneca Cell Therapy Hub.
Establish a vision, strategic goals and transformative business proceses using digital solutions to serve sites in the US and ex-US and enhance the customer experience by anticipating patient obstacles.
Partner with AstraZeneca cross-functional teams (Clin Ops, SMM, Supply Chain, Medical, IT, Commercial, others) and establish strategic plans for coordinating the patient and cell journey to lead site's single contact and enhance the customer experience for cell therapy sites.
Develop relationships with key stakeholders internally and externally to lead agreement for the AZ Cell Therapy Hub, establish service level expectations with Manufacturing, Supply Chain, Clin Ops, SMM, IT and others.
Provide leadership and mentorship to team members promoting their professional growth.
Lead business change management and conduct process maturity assessment for the AZ Cell Therapy Hub.
Manage and contribute continuous improvements and development of solutions to deliver enhanced patient care experience to the VeinToVein workflows.
Maintain current knowledge of and follow established AstraZeneca Cell Therapy Hub goals, processes, regulatory standards, compliance and procedures.
Demonstrate genuine passion and care for patients and uphold AstraZeneca Cell Therapy Hub values in daily individual work performance.
You will drive and implement critical programs on the AZ HUB ensuring Cell Therapy Coordination for each patient is treated with the outmost level of customer service and operating as a high functioning team.
Must follow AstraZeneca's core values, procedures, and.Perform miscellaneous tasks as assigned.
You Have:
BA or BS degree in Nursing, Business, IT degree and Life Sciences or equivalent experience
10+ years of experience working within a healthcare/pharmaceutical environment, directly working with patients and healthcare providers.
Minimum 8 years of experience working in a cellular therapy ledership role.
Adapt to changes, and resolve complex problems promptly.
Experience working well across a matrix organization and be a team player
Flexibility in your schedule to provide support outside of regular business hours for emergent patient cases
Willingness to travel domestically and internationally up to 50%
Desired Skills
· Demonstrated understanding of the healthcare customer environment.
· Experience working with complex IT systems or portals that support customer service, health care scheduling, supply chain management, and call centers.
· Familiarity with working in a regulated, quality-control (e.g., following strict SOPs when available and extrapolating fundamental principles to situations not defined)
The annual base salary for this position ranges from $199,000 to $299,000. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles).
Our Benefits:
Benefits offered include:
A qualified retirement program [401(k) plan]
Paid vacation, holidays, and paid leaves
Health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
#celltherapy #LI-Remote
Date Posted
30-Jun-2025Closing Date
10-Jul-2025Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.Similar Jobs (1)
- locations
- US
- time type
- Full time
- posted on
- Posted 8 Days Ago
- time left to apply
- End Date: July 31, 2025 (28 days left to apply)
About Us
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We
focus on discovering, developing and commercialising prescription medicines for some
of the world’s most serious diseases. But we are more than one of the world’s leading
pharmaceutical companies.
At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered
to push the boundaries of science, challenge convention and unleash your entrepreneurial
spirit. To embrace differences and take bold actions to drive the change needed to meet
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There is no better place to make a difference in medicine, patients, and society. An inclusive
culture where you will connect different thinking to generate new and valuable opportunities.
Where you will find a commitment to lifelong learning, growth and development for all.
Championing Inclusion and Diversity

Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients.
Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking.
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